Shipping policy
SHIPPING POLICY
Last updated: June 2026
Order Processing
All orders are processed within 24 hours of purchase (excluding weekends and public holidays). You will receive an email confirmation with your order details once your purchase is complete.
Shipping Destinations
We ship to the United States, Canada, the United Kingdom, the European Union, Australia, and select international destinations.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–8 business days |
| UK & EU | 4–9 business days |
| Canada, Australia & International | 7–14 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Order Tracking
A tracking link will be sent to your email as soon as your order ships. Please allow 1–2 business days for tracking information to update after dispatch.
Shipping Costs
- Orders under $30: Standard shipping fee applies at checkout
- Orders $30 and above: Free shipping
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@trysomnial.com within 7 days of the estimated delivery date. We will arrange a replacement or full refund.
Contact Us
📧 support@trysomnial.com 📞 +1(213) 770-9322 🕐 Monday – Friday